My UCHE HAIR isn’t the right color and I haven’t opened the main part of the package, how do I return/exchange?

If you would like to send them back for an exchange only all (HAIR ARE FINAL SALE FOR HYGIENE PROPOSES) you may do that as long as the security seal has not been broken and they have not been opened or worn, please contact us prior to sending your Hair back for full details & address information.

Please write on the outside of the package with a marker “RETURN – NO DUTIES” so they don’t get held up in customs. Please also include your order number inside the package. Please do not use UPS as they can charge very high rates on this side of the border. Feel free to use USPS regular shipping. We recommend sending it back with a tracking number as we cannot be held liable for lost or unknown whereabouts of returns or exchanges.